Order Policy

ALL SALES ARE FINAL. Once order is placed NO REFUNDS or CANCELLATIONS allowed. If order has not been printed we will offer a store credit for the value of the original order. 

Color Information

We print in CMYKLcLm. Cyan, Magenta, Yellow, Black, Light Cyan, Light Magenta. Our color management system is PMS based. We use PMS coated color numbers for reference purposes only. It’s important to note that they may look different on a printed wrap than what you see on your computer monitor. Even if you have calibrated your monitor to a specific color profile, there are various factors that influence the final appearance of colors on a printed product. Because of this, we can’t guarantee color accuracy 100%.While we make every effort to ensure consistent colors, there may be some slight color variations from panel to panel and vehicle to vehicle due to the printing process. If a color match is needed, please notify us and we will work with you. An additional charge may apply.

Size Specifications

Your files will be printed at a maximum width of 53".  If your print files are larger than 53" wide, you have the option of tiling them prior to upload.  If you choose not to tile them, we will tile them for you.  When we tile your print file, we will provide 1/2" overlaps and we will tile to use the least media.  We highly recommend tiling your print files prior to upload.  This allows seams to land where you want them on the vehicle.

Cut Contour

Cut Contour files have a maximum printable width of 50.5".  Again, we can tile files that are larger, or you can tile it prior to upload.

All files will be cut to color on 3 sides.  The 4th side (typically the top of the panel) will have a small area with the file name, panel number, material type, and printer information.

Delivery 

Once you receive your delivery. Full Inspection of your Wrap must occur within 48 hours of delivery and if package is damaged or print is not correct all claims must be filed within 72 hours from delivery date.

File a claim by emailing hello@ezwraps.com and attach photos of the damage.

This product is made to order and we can not guarantee a color match if ordered at a different time. Please make sure you order enough for your project to avoid future color mismatch.

In the instance where a reprint may be required to correct a printing error discovered during the inspection period, our liability is limited to corrected print and shipping the material to you at our cost.  We are not responsible for installation or travel costs.

 

Artwork Disclaimer:

EZ Wraps will preflight files to ensure sizing matches ordered size only. EZ Wraps will not be responsible for image quality (IE pixelation of low resolution images, etc), colors, spelling, layout, etc. This exclusion does not apply if EZ Wraps has provided the design services. Additional fees will apply if EZ Wraps is required to make changes to provided files.

Design Services, File Output, Hourly Design, Flat Rate Design:

Design Services Only Available for Wraps printed by EZ Wraps. We do not provide Design Services on items we do not print. We do not release any print ready artwork.

Shipping Speed:

Please note standard shipping times of 2-3 days within the Continental US, and overnight delivery may be delayed by the shipping Carrier UPS/FEDEX/USPS. While the shipping carrier will make every effort to deliver within the specific shipping times EZ Wraps and the shipping carriers can not guarantee delivery dates and will not Issue refunds on delayed packages.